Violence And Aggression Incident Investigation Checklist

This checklist designed for employees, OSH Reps or supervisors to assist with investigation of incidents resulting from violence and aggression from clients/ residents or visitors.

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Healing Garden

A therapeutic space at a hospital or healthcare facility that is specifically devoted to nature content and intended to improve the wellbeing of patients, visitors and health workers.

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Office of Professionalism

This initiative included the physician onboarding process; an enhanced focus on early conversations to provide feedback to physicians, and low barrier process for timely intake, assessment and remediation of identified concerns of unprofessional behavior, including bullying and harassment.

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Time-bank system

A strategy that offers credit to physicians for uncompensated work (such as mentoring or serving on committees); these credits could then be used for services or assistance that facilitate better work-life harmony.

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Key Ingredients of Anti-Stigma Programmes for Healthcare Providers

Face to face stigma reduction training for healthcare providers was conducted within Canada’s Opening Minds anti-stigma programme. Thirty-seven contact-based education programmes were evaluated to identify the key ingredients associated with attitude change. Table 1 (p. 252) provides a summary of these findings.

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