Provides information, framework, training and resources needed to incorporate an effective workplace violence prevention program into the health and safety management system.

Clinical staff who use the electronic health record system identify documentation and other practice requirements that should be eliminated, changed or modified.

Face to face stigma reduction training for healthcare providers was conducted within Canada’s Opening Minds anti-stigma programme. Thirty-seven contact-based education programmes were evaluated to identify the key ingredients associated with attitude change. Table 1 (p. 252) provides a summary of these findings.

A stepped-care program/model created to address mental health of healthcare workers at University Health Network (UHN) during the pandemic which included: online resources focused on psychoeducation and self-management, access to online support and psychotherapeutic groups, and self-referral for individual care from a psychologist or psychiatrist.