eQUITY Link

eQUITY link is a resource and training site designed to build the language skills of healthcare service providers working in diverse healthcare systems. The purpose is to answer the question “Where do I start and how do I do it?” asked by healthcare managers who want to improve their French-language service delivery.

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Getting Rid Of Stupid Stuff Program

Clinical staff who use the electronic health record system identify documentation and other practice requirements that should be eliminated, changed or modified.

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Shared Service Schedule

An alternative ICU staffing model predicted to improve continuity of care while increasing free weekends and continuity of uninterrupted nonclinical weeks for attendings.

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Workload Management: A Guide For Managers

Developed under the State Government Departments’ Certified Agreement to assist managers’ work with employees to design work practices that promote wellbeing, work-life balance and prevent harm.

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Bedside Learning Coordinator (BLC)

A role created to source ideas for improvement from front-line staff and take them to decision-makers who can act on them to improve standard work, and to communicate changes back to front-line staff and monitor success of implementation.

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Time-bank system

A strategy that offers credit to physicians for uncompensated work (such as mentoring or serving on committees); these credits could then be used for services or assistance that facilitate better work-life harmony.

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