Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)

A validated curriculum for teaching interprofessional communication; used with health workers; focuses on five key principles (leadership, situation monitoring, mutual support, communication, and team structure)

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Schwartz Rounds

A standardized rounding program designed to openly and honestly discuss social and emotional issues that health workers face in caring for patients and families.

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Wobble Room

A physical space for health workers to unwind and connect. It is open to all employees 24/7 to help release tension and recharge.

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Meaning-Centered Psychotherapy (MCP)

This article promotes the use Meaning-Centered Psychotherapy (MCP) (a brief, evidence-based intervention designed for patients with advanced cancer); it describes the principles underlying MCP and how it might be adapted and applied to ameliorate burnout among health care workers

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Medical Scribes

A strategy to increase clinic workflow efficiency and reduce physician burnout; relies on the incorporation of medical assistants into electronic health record (EHR) processes.

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Assaultive Staff Action Program (ASAP)

A voluntary, system-wide, peer-help, crisis intervention program to address the psychological aftermath in staff victims of patient assaults.

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Civility, Respect, Engagement in the Workforce (CREW)

A culture change initiative to improve the work climate through more civil and respectful interactions (National Center for Organization Development, United States Department of Veterans Affairs)

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Follow-up Counselling

An important step to help minimize the adverse impact of exposure to aggression from patients on nurses' mental health.

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Beyond Silence Champion Training

An evidence-based workplace mental health training course designed specifically for healthcare workers and led by trained healthcare employees with mental health experience. It combines information sharing and skill development with strategies for stigma reduction.

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