This article describes the development of a 1-hour workshop designed to raise awareness of microaggressions encountered by medical students and trainees. It includes a focus on the use of the VITALS (validate, inquire, take time, assume, leave opportunities, speak up) framework when responding to microaggressions.

This article describes the development, teaching and evaluation of a stepwise approach to help faculty physicians manage patient mistreatment of trainees (residents and students). The approach is summarized by the acronym ERASE.

This article describes the development of a 1-hour workshop for residents with didactics on mistreatment in the medical learning environment. It includes a demonstration of the use of the REWIND (relax, express, why, inquire, negotiate, determine) communication tool to address mistreatment in residency.

A voluntary, system-wide, peer-help, crisis intervention program to address the psychological aftermath in staff victims of patient assaults.

A culture change initiative to improve the work climate through more civil and respectful interactions (National Center for Organization Development, United States Department of Veterans Affairs)

An important step to help minimize the adverse impact of exposure to aggression from patients on nurses' mental health.