Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)

A validated curriculum for teaching interprofessional communication; used with health workers; focuses on five key principles (leadership, situation monitoring, mutual support, communication, and team structure)

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#2022 Healthcare Workforce Rescue Package

Evidence-based actions that can support healthcare team member well-being. The first-of-its-kind list prioritizes five critical actions leaders can take now to safeguard the emotional and psychological needs of healthcare workers

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Returning to the Workplace - Resiliency Toolkit for Managers

Provides information, strategies, tips, and resources to guide managers and people leaders in their work to support employee and team well-being and resiliency

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Flattened Hierarchy Model

A weakening of traditional hierarchies in a hospital setting that permits the delegation of tasks ‘down’ to the most invested stakeholder rather than ‘up’ to the most responsible one.

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Assaultive Staff Action Program (ASAP)

A voluntary, system-wide, peer-help, crisis intervention program to address the psychological aftermath in staff victims of patient assaults.

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Civility, Respect, Engagement in the Workforce (CREW)

A culture change initiative to improve the work climate through more civil and respectful interactions (National Center for Organization Development, United States Department of Veterans Affairs)

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Schwartz Rounds

A standardized rounding program designed to openly and honestly discuss social and emotional issues that health workers face in caring for patients and families.

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Wobble Room

A physical space for health workers to unwind and connect. It is open to all employees 24/7 to help release tension and recharge.

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Balint 2.0: A Virtual Balint Group for Doctors Around the World

A Balint group is a purposeful, regular meeting among family physicians, with a trained facilitator or leader, to allow discussion of any topic that occupies a physician's mind outside of his or her usual clinical encounters.

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Line Manager Competency Indicator Tool

Allows managers to assess whether they currently have the behaviors identified as effective for preventing and reducing stress at work

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Reflective Debriefing

A protocol for regular case study/moral distress debriefings with ICU nursing staff, including an educational component in moral distress, moral efficacy, and common end-of-life issues on the ICU (social work intervention)

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Meaning-Centered Psychotherapy (MCP)

This article promotes the use Meaning-Centered Psychotherapy (MCP) (a brief, evidence-based intervention designed for patients with advanced cancer); it describes the principles underlying MCP and how it might be adapted and applied to ameliorate burnout among health care workers

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