Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)

A validated curriculum for teaching interprofessional communication; used with health workers; focuses on five key principles (leadership, situation monitoring, mutual support, communication, and team structure)

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Schwartz Rounds

A standardized rounding program designed to openly and honestly discuss social and emotional issues that health workers face in caring for patients and families.

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Wobble Room

A physical space for health workers to unwind and connect. It is open to all employees 24/7 to help release tension and recharge.

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Meaning-Centered Psychotherapy (MCP)

This article promotes the use Meaning-Centered Psychotherapy (MCP) (a brief, evidence-based intervention designed for patients with advanced cancer); it describes the principles underlying MCP and how it might be adapted and applied to ameliorate burnout among health care workers

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Medical Scribes

A strategy to increase clinic workflow efficiency and reduce physician burnout; relies on the incorporation of medical assistants into electronic health record (EHR) processes.

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Assaultive Staff Action Program (ASAP)

A voluntary, system-wide, peer-help, crisis intervention program to address the psychological aftermath in staff victims of patient assaults.

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Civility, Respect, Engagement in the Workforce (CREW)

A culture change initiative to improve the work climate through more civil and respectful interactions (National Center for Organization Development, United States Department of Veterans Affairs)

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Follow-up Counselling

An important step to help minimize the adverse impact of exposure to aggression from patients on nurses' mental health.

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