Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)
A validated curriculum for teaching interprofessional communication; used with health workers; focuses on five key principles (leadership, situation monitoring, mutual support, communication, and team structure)
Well-being debriefings for health care workers: An Evidence-based method for improving well-being
A facilitator training manual to lead informal, peer-facilitated, small-group meetings where health workers have an opportunity to give voice to the difficult nature of their work and discuss issues that negatively affect resiliency
Allyship in Residency
This article describes the development of a 1-hour workshop aimed at helping residents understand the definition of allyship, effective allyship to patients and colleagues, and allyship differences across communities.
VITALS tool for interupting microaggressions
This article describes the development of a 1-hour workshop designed to raise awareness of microaggressions encountered by medical students and trainees. It includes a focus on the use of the VITALS (validate, inquire, take time, assume, leave opportunities, speak up) framework when responding to microaggressions.
ERASE-ing Patient Mistreatment of Trainees: Faculty Workshop
This article describes the development, teaching and evaluation of a stepwise approach to help faculty physicians manage patient mistreatment of trainees (residents and students). The approach is summarized by the acronym ERASE.
REWIND Communication Tool
This article describes the development of a 1-hour workshop for residents with didactics on mistreatment in the medical learning environment. It includes a demonstration of the use of the REWIND (relax, express, why, inquire, negotiate, determine) communication tool to address mistreatment in residency.
Forum Theater as a Teaching Tool to Combat Patient Bias
This article presents an educational activity that used an adaptation of forum theater, in which participants role-played an instance of oppression with a goal of altering the ultimate outcome. It provided them with the opportunity to develop and rehearse responses to workplace bias from patients and patient families in a way that preserved the provider-patient relationship.