Programme CREW : civilité, respect et engagement de la main-d’œuvre

Evidence Base:

CREW research has found that civility impacts a variety of factors that are of importance to administrators, clinicians, and non-clinical staff, including higher overall job satisfaction, increased intent to stay in the current position, reduced sick leave usage, fewer EEO complaints, and better patient care outcomes. 

Relevance to the Canadian Context:

The content is relevant to Canada, unsure if there are trained facilitators available here.

Other Important Information:

If making an inquiry from outside of the VA you may contact NCOD at: 513.247.4680 or vhancod@va.gov.